FAQs
Information
At Crownè Luxe Scents, we pride ourselves on providing exquisite oud perfumes, the best skincare and an exceptional shopping experience. Explore common questions to learn more about our service and how we can add a touch of elegance to your perfume or skincare collection.
Frequently asked questions
Who are we and what do we specialise in?
We are an online business that specialises in Oud perfumes and Korean Skincare. We ship to Zambia and South Africa.
How long do the perfumes last?
Our luxurious oud perfumes are long lasting, typically enduring for 8-12+ hours.
How long does shipping take?
Once your order is confirmed, shipping to Zambia and South Africa typically takes 10-15 business days.
What payment methods do you accept?
We are currently only accepting card payment if not Apple Pay/ Google Pay.
Kindly choose Card Payment option at checkout.
Kindly read through our policy before purchase. It contains important information regarding payment methods, shipping and returns.
How do I choose the right oud scent for me?
Choosing the perfect oud is a personal journey. We recommend exploring the detailed descriptions on our Instagram page @crowneluxe.scents, which highlight the unique notes of each perfume. For further assistance, feel free to contact us on Instagram or via email.
Discover your signature scent
This is where your journey into the world of exquisite oud perfumes begins. Learn more about Crownè Luxe Scents and our commitment to quality and exceptional service. Join us as we grow and create lasting impressions together. We're glad you're here to be a part of our story.